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Terms & Conditions

General Workshop Terms & Conditions

  • All materials are supplied on the day, unless otherwise stated.

 

  • Bookings are made individually per person. If you’d like to book for you and a friend, you’ll need to purchase two spots.

 

  • Please note that workshop sessions are not suitable for children under the age of 12, unless otherwise stated. ​

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  • We have a full programme planned for each workshop, please ensure that you arrive promptly so we can maximise our time together :) Kikko and Koast will not delay the class start time for late arrivals, and Kikko and Koast are not responsible for any missed portions of the lesson due to late arrivals, nor is the instructor obligated to extend the session or stay later.

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  • Attendees understand and agree that they may be photographed during the event, and these images may be used for future promotional purposes. This helps us provide a preview for future workshop participants, and we really appreciate it :)

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  • Not pets are allowed, unless otherwise stated.

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  • We reserve the right to cancel or reschedule events at any point.

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Workshop Cancellation Policy

For our bespoke creative workshops, we have a cancellation policy in place to ensure the smooth operation of our services and fairness for optimal workshop experiences for all participants.

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To cancel your workshop session, we kindly ask that you contact us at least 72 hours in advance of the scheduled workshop. This allows us to make necessary arrangements and offer the slot to other participants if possible.

 

We understand that unexpected circumstances can arise, but unfortunately, we cannot offer refunds for cancellations made within 24 to 72 hours of the workshop session. This policy is due to the nature of some workshops that may require a venue hire fee, or the purchase of perishable items or specialised materials in advance, such as fresh cut flowers, which cannot be recouped after this point. You can transfer the booking to a friend of your choice, should you choose not to cancel, please do contact us to let us know.

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Thank you for your understanding and cooperation. If you have any questions or need further clarification, please don't hesitate to contact us.

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